Key Challenges:
Viking Capital’s underwriting pipeline was breaking under its own weight. Two analysts split duties across separate steps, leading to constant delays, miscommunication, unclear ownership, and frequent manual errors. As deal volume grew, the fragmented process threatened consistency and scalability while providing almost zero real-time visibility into pipeline health.
- Delays and miscommunication often occur due to the lack of coordination.
- Manual data entry made underwriting time-consuming.
- Difficulty in scaling operations while maintaining consistency.
- Limited insight into deal stages and overall performance.
Solution
RealVal partnered with Viking to rebuild their underwriting engine around a streamlined, intelligent 3-step framework tailored to their needs:
- Dedicated specialist roles: One analyst for rapid initial reviews, another for comprehensive full underwriting, eliminating bottlenecks and clarifying accountability.
- Smart automation & model upgrades: We refined their core model, automated repetitive tasks, and reduced errors dramatically. The result? Over 800 deals were fully underwritten in 2022, each with clear, actionable summaries.
- Custom pipeline dashboard: Delivered real-time transparency across every deal stage, flagged obstacles early, and highlighted the highest-potential opportunities for immediate focus.
Impact
The transformation was immediate and measurable:
- Reviewed and underwritten more than 800 deals in a single year.
- Gained complete visibility into pipeline status, bottlenecks, and performance metrics.
- Closed five high-quality deals by empowering the team to prioritize the best opportunities.
- Built a repeatable, scalable underwriting process that positioned Viking for sustained growth without adding headcount.
Viking turned a bottleneck into a competitive advantage, proving that smarter processes and the right external partner can unlock velocity and precision at scale.